01 / Policy document
Card Anvil Whyalla
This Privacy Policy explains how Card Anvil Whyalla handles personal information collected through this website and through direct contact with the venue. It applies to website visitors and to people who contact us about table reservations, poker nights, events or private groups. It is intended to explain our approach in clear, practical language.
Information handling
We may collect personal information that you choose to provide when you contact Card Anvil Whyalla or send a reservation, poker night, event or private-group enquiry. This can include your name, email address, phone number and the contents of your message. We use the details needed to understand and handle your request. Please provide information that is relevant to the enquiry, rather than information that is not needed for us to respond.
Use of this website may generate technical and usage information that helps us operate and improve it. Depending on how the site is used, this may include browser type, device type, pages viewed, referral information and general interaction data. We do not identify particular providers or technologies here. For cookie-specific information, please read our Cookie Policy.
When you contact us by email, phone or another direct method, we may keep the correspondence and the information reasonably needed to respond. This can include questions, feedback and privacy requests, together with relevant contact details. For example, you may contact us at [email protected] or on (08) 5550 0142. We retain communications only in connection with handling the communication and related administration.
Operational purposes
01 / Respond
We may use information to respond to table reservation, venue, poker night, event and private-group enquiries. This includes communicating about the request and providing relevant venue information. Sending an enquiry does not guarantee availability or a booking outcome; it gives us the details needed to consider and respond to the request.
02 / Maintain
Technical and usage information may be used to keep the website functioning, understand how visitors use its pages and improve content or usability. This helps us review whether information is clear, accessible and useful to people looking for venue, reservation or event information.
03 / Record
We may use information to maintain an appropriate record of correspondence, respond to feedback and manage administrative matters. This includes information needed to deal with privacy-related questions or requests and to keep context where a person contacts us again about the same matter.
04 / Protect
Information may be used or retained where reasonably necessary to comply with applicable law, resolve an issue, protect rights or support the security of the venue and website. We use this purpose proportionately and only where it is relevant to the circumstances.
Information boundaries
Disclosure
Card Anvil Whyalla may disclose personal information where this is reasonably necessary to respond to a request, operate the website or business, comply with law, protect rights or address a security issue. Any disclosure will be limited to information that is reasonably necessary for the relevant purpose. We do not make an absolute statement that information will never be shared, because circumstances can require an appropriate and lawful response.
Independent sites
This policy does not control the privacy practices of independent websites. If you follow a link to another website, review that website’s privacy information before providing personal information. Its handling of information is governed by its own policies and practices.
Safeguards
Card Anvil Whyalla takes reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. The steps used will depend on the nature of the information and the circumstances in which it is handled. However, no method of transmission or storage can be fully secure, and you should keep this practical limitation in mind when communicating online.
We may retain personal information for as long as reasonably needed for the purpose for which it was collected, to manage records, resolve enquiries or meet legal obligations. When information is no longer reasonably required, it may be deleted or de-identified where appropriate. We do not state a fixed retention period because the appropriate period depends on the information and the reason it was collected.
Your information
You may request access to personal information we hold about you and ask for it to be corrected if you believe it is inaccurate, incomplete or out of date. Please give enough detail to help us identify the relevant information, such as the nature and approximate timing of the enquiry or communication. Where appropriate, we may need to verify your identity before responding so that information is not provided to the wrong person.
If you have a privacy concern or complaint, send it through the privacy contact route below. A clear description of the concern and relevant context will help us understand what has occurred and consider the matter before a response is provided. We do not promise a particular response deadline or outcome, but we will consider the information you provide.
The following details are helpful when making an access, correction or privacy request. Include only information that is relevant to your request.
Privacy route
Contact Card Anvil Whyalla with privacy questions, access or correction requests, or complaints. You can use the email address, phone number or postal address below. Please include enough context for us to identify the relevant enquiry or communication and respond to your privacy matter.
Current version
Card Anvil Whyalla may update this Privacy Policy from time to time. The effective date at the top of this page identifies the current version. This policy is effective from .
Venue access
You must be 21 or over to enter the Card Anvil Whyalla website.
